Refund policy
At Venica Selection, we want you to shop with confidence and peace of mind. If for any reason your dress is not what you expected, we offer returns and exchanges under the following conditions:
Return & Exchange Request Window
All return or exchange requests must be submitted within 3 days of the delivery date indicated by the shipping carrier.
Requests made after this period will not be accepted.
Product Eligibility Requirements
To qualify for a return or exchange, the dress must:
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Be completely unworn
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Show no signs of makeup, perfume, deodorant, or stains of any kind
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Not have been washed or altered in any way
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Have all original tags attached
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Be returned in perfect condition
Venica Selection reserves the right to refuse any return that does not meet these requirements.
Available Options
Once the dress is received and inspected, you may choose between:
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A refund to the original payment method
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Store credit valid for 30 days
Please note:
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Original shipping fees are non-refundable
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The customer is responsible for return shipping costs
Non-Eligible Items
We do not accept returns or exchanges on:
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Sale or discounted dresses
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Items marked as Final Sale
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Accessories
How to Request a Return
Please email us at: venicaselection@gmail.com
Include the following information:
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Order number
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Reason for return
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Photos of the dress in its current condition
Once your request is approved, you will receive detailed return instructions.
Special Events Notice
We strongly recommend trying on your dress the same day you receive it to ensure everything is perfect for your event.
Venica Selection is not responsible for orders placed close to the event date.
Important Notice
By completing a purchase on our website, you agree to the terms outlined in this policy.
If you'd like, I can now:
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Make it sound more luxury and elevated, or
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Make it more legally protective and strict, depending on the positioning strategy you want for Venica Selection.